The holidays can sometimes present unique challenges as a driver with Shipt. Review the tips and tricks from top drivers below to help you prepare for these busier times of the year.
 

• Roads can be busier and slower-moving so prepare in advance for additional drive time and potential delays.
• Each package counts, especially during holidays! Pay close attention to notes on the route like gate codes and drop-off instructions to ensure customers receive their packages. 
• If you arrive at the delivery location and need to request a gate code or encounter other delivery issues, consider contacting the customer via in-app messaging. 
• Larger packages are likely to appear more frequently. To make sure you’re prepared, check that your vehicle info is up to date in the app so you have enough space for all packages. 
• Check your emails and messages from Shipt HQ under the Notifications tab in the app for any updates to sortation center operating hours and closures. 
• If you encounter an unexpected issue or have questions during a route, contact Driver Support via phone or live chat for assistance. 
• Shipt may offer Express Routes during the winter holidays. These routes will have an “Express Route" label on the offer card and are smaller, same-day routes that can be completed faster than a regular route.