Driver App

Setting Up Your Driver Account

All of the personal information you enter into the app will be privacy protected, and S...

2-Factor Authentication

At Shipt, we take your account security seriously. One of the ways we support you is by...

Updating Your Personal Information in the App

It’s important to ensure that Shipt has the most up-to-date information on file for you...

How to Update Your Vehicle Info

Starting 1/14/25, you'll need to have at least one vehicle added to your account to con...

How to Reset Your Account Password

If you have forgotten your driver profile password, you can complete the following step...

Locating Your Driver ID Number

Each driver has a Driver ID number that is specific to them. You may be asked to share ...

App Errors and Troubleshooting

If you're having difficulty using the app, we recommend verifying that your phone, as w...